/ Privacy Policy

At SCOREscotland, we are committed to safeguarding and preserving the privacy of our visitors. This Privacy Policy document (the “Policy”) has been provided by the legal resource DIY Legals and reviewed and approved by their solicitors.

This Policy explains what happens to any personal data that you provide to us, or that we collect from you whilst you visit our site and how we use cookies on this website.

We do update this Policy from time to time so please do review this Policy regularly.

Information That We Collect and Store

In running and maintaining our website we may collect and process the following data about you:

• Information about your use of our site including details of your visits such as pages viewed and the resources that you access. Such information includes traffic data, location data and other communication data.
• Information provided voluntarily by you. For example, when you register for information or make a purchase.
• Information that you provide when you communicate with us by any means.

SCOREscotland receives, collects and stores any information you enter on this website or provide to us voluntarily in any other way. We also collect personally identifiable information (including name, email and communications, comments, feedbacks, reviews and recommendations) via this or any other way that is primarily linked to SCOREscotland such as our Social Media platforms, WhatsApp or Google My Business.  We also collect information that is required for financial transaction (for invoices, receipt etc.) Please also be aware that we use the software tool for data analytics like Google Analytics or visitor counter, third party service to count and display numbers of visitors as well as analyse the data how successful our website works. This service may collect visitors’ IP addresses.   

How do we collect information?

When you contact us via the contact form on our website or any other way (like telephone call, face to face visit etc), as part of the process of communication, we collect personal information you give us voluntarily: name, address and email address. Your personal information will be used only for the specific reasons stated below.

Why do we collect your personal and non-personal information?

We collect Non-personal and Personal Information for the following purposes:

1. To provide and operate the Services;
2. To provide our Users with ongoing customer assistance and technical support;
3. To be able to contact our Visitors and Users with general or personalized service-related notices;
4. To create aggregated statistical data in order  to provide and improve our respective services; 
5. To comply with any applicable laws and regulations.

How do we store, use, share and disclose your personal information?

Our website is developed in WordPress Content Management System that allows us to provide information about our services to you. Your data may be stored through WordPress data storage, databases and the general WordPress  applications. For more information please read WordPress Privacy Policy. 

How long do we keep your information?

We will keep your information only for as long as it is relevant and useful for the purposes for which it was originally collected.

Copies of customer invoices, receipts and other relevant information are retained for the period required by HMRC.  Personally identifiable information stored online will be securely “wiped”.  Information on paper will be shredded. 

How do we communicate with you?

We may contact you by email, telephone, SMS text, WhatsApp, online, letter or face-to face on a base of your consent. 

How can you withdraw your consent?

If you don’t want to be contacted by us or for us to process your data any more, please e-mail us at: info@scorescotland.org.uk

Privacy policy updates

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website.

Questions and your contact information                      

If you would like to: access, correct, amend or delete any personal information we have about you, please e-mail us at: info@scorescotland.org.uk

Web Accessibility Policy

SCOREscotland website is developed and maintained with accessibility in mind and reduced motion background to minimum. 

As an additional tool, we provide a link to the free accessibility ATbar Lite toolbar that is easy to bookmark to your browser and use. ATbar provides variety of accessibility tools such as Increase/decrease font size, page font settings, colour overlay etc.  Learn more how to install ATbar here.

We also provided a “Translation plug-in” at the top right of SCOREscotland website that consist of currently the most demanded language packs within SCOREscotland community. This enables our service users to translate majority of the web content in their mother tongue. If your language is not in this list, we advise you to install Google Translator extension in your browser to have an access to other languages available via Google Translate service.  Please press here for more information.  

Other accessibility support:

AbilityNet: https://mcmw.abilitynet.org.uk/

Google Accessibility Support: https://www.google.com/accessibility/

Microsoft Accessibility Support: https://www.microsoft.com/en-us/accessibility/features?activetab=pivot_1:primaryr2

Apple Accessibility Support:  https://support.apple.com/en-gb/accessibility

If you require technical support with installation of Web Accessibility tools please contact directly our Digital Inclusion Officer: ekaterine@scorescotland.org.uk

Use of Cookies

We use cookies in order to customize this site for return visitors. Third-party widgets also may install cookies depending on their configuration. Cookies provide information regarding the computer used by a visitor. We may use cookies where appropriate to gather information about your computer in order to assist us in improving our website. You can adjust the settings on your computer to decline any cookies if you wish.

What are cookies and what do they do in details?

Learn more about cookies here.

How WordPress uses cookies and other tracking tools?

Click here to learn more about cookies which are used by WordPress.

Can I delete cookies?

Yes. Learn more here how to manage cookies. 

Storing Your Personal Data

In operating our website it may become necessary to transfer data that we collect from you to locations outside of the European Union for processing and storing. By providing your personal data to us, you agree to this transfer, storing and processing. We do our utmost to ensure that all reasonable steps are taken to make sure that your data is stored securely.

Unfortunately the sending of information via the internet is not totally secure and on occasion such information can be intercepted. We cannot guarantee the security of data that you choose to send us electronically, sending such information is entirely at your own risk.

Disclosing Your Information

We will not disclose your personal information to any other party other than in accordance with this Privacy Policy and in the circumstances detailed below:

• In the event that we sell any or all of our business to the buyer.
• Where we are legally required by law to disclose your personal information.
• To further fraud protection and reduce the risk of fraud.

Third Party Links

On occasion we include links to third parties on this website. Where we provide a link it does not mean that we endorse or approve that site’s policy towards visitor privacy. You should review their privacy policy before sending them any personal data.

Access to Information

In accordance with the Data Protection Act 1998 you have the right to access any information that we hold relating to you. Please note that we reserve the right to charge a fee of £10 to cover costs incurred by us in providing you with the information.

Contacting Us

Please do not hesitate to contact us at: info@scorescotland.org.uk regarding any matter relating to this Privacy and Cookies Policy.